Contact
One address. A real person answers.
No ticket system and no chatbot in front of it. Write to the address below and someone reads it.
privacy@miravely.com covers all of it — support, billing, a data request, or a question about a plan. Say which one it is in the first line and it gets to the right place faster.
Before you write in
- Billing and plan questions are answered on Pricing — what counts as a room, cancelling, and what happens when credits run out.
- What happens to an uploaded photograph is covered on Privacy, including how to delete a project.
- Product questions — what a specific tool locks in place, how disclosure works — are answered per page on FAQ.
Response time
A data request under the privacy policy is handled inside thirty days. Everything else is usually much faster, but this is a small team, not a support desk staffed around the clock.